Privacy Policy
Last Updated: August 31, 2026
At Geotech Group LLC, we respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, protect, and disclose personal data when you visit www.geotech.ge, contact us, submit an inquiry, request a quotation, purchase our products, request technical support, or otherwise interact with Geotech.
By using our website or providing your personal information to us, you acknowledge this Privacy Policy.
About Geotech
The company responsible for processing your personal data is:
Geotech Group LLC
Legal Name: შპს ჯეო ტექ
Identification Number: 406180760
Address: 16 Petre Iberis Street, Tbilisi 0159, Georgia
Website: www.geotech.ge
Email: sales@geotech.ge
Email: info@geotech.ge
Phone: +995 595 90 60 99
Phone: +995 591 08 24 38
Geotech provides industrial equipment and related services, including laser machines, CNC routers, fiber laser machines, industrial automation equipment, installation, commissioning, training, maintenance, technical support, and related services.
What Personal Data We Collect
Depending on how you interact with Geotech, we may collect the following information:
Contact Information
- Full name;
- Company name;
- Email address;
- Telephone number;
- Business address;
- Delivery address;
- Billing information.
Order and Business Information
- Products or machines you are interested in;
- Products purchased;
- Order details;
- Quotation information;
- Invoice information;
- Delivery information;
- Warranty information.
Machine and Technical Information
If you request technical support, installation, maintenance, or warranty service, we may collect:
- Machine model;
- Serial number;
- Technical information;
- Description of the problem;
- Service history;
- Installation information;
- Photos or videos provided to us for troubleshooting or warranty purposes.
Website Information
When you use our website, we may automatically collect certain technical information, such as:
- IP address;
- Browser type;
- Device type;
- Operating system;
- Pages visited;
- Date and time of visits;
- Referring website;
- General website interaction information;
- Technical and diagnostic information.
How We Collect Personal Data
We may collect personal data when you:
- Visit our website;
- Complete a contact form;
- Submit a product inquiry;
- Request a quotation;
- Contact our sales team;
- Purchase a product;
- Request delivery;
- Request installation or commissioning;
- Request technical support;
- Request warranty service;
- Communicate with us by email or telephone;
- Subscribe to marketing communications;
- Interact with our website through cookies or similar technologies.
We may also receive information from service providers or business partners where this is permitted by applicable law and necessary for providing our services.
How We Use Your Personal Data
We may use your personal data for the following purposes:
Responding to Inquiries
To respond to your questions and requests, including requests for:
- Product information;
- Prices;
- Quotations;
- Demonstrations;
- Machine recommendations;
- Technical information.
Processing Orders
To:
- Process and confirm orders;
- Prepare invoices;
- Arrange payments;
- Arrange delivery;
- Provide order updates;
- Provide warranty services;
- Provide after-sales support.
Providing Services
To provide:
- Machine installation;
- Commissioning;
- Operator training;
- Maintenance;
- Technical support;
- Repairs;
- Warranty services;
- Other services requested by the customer.
Improving Our Website and Services
We may use information to:
- Improve our website;
- Understand how visitors use our website;
- Improve customer experience;
- Identify technical problems;
- Maintain website security;
- Improve our products and services.
Business and Legal Purposes
We may process information where necessary to:
- Maintain business records;
- Comply with legal obligations;
- Protect our rights and property;
- Prevent fraud or misuse;
- Establish, exercise, or defend legal claims.
Legal Basis for Processing
Geotech processes personal data only where there is a lawful basis under applicable law.
Depending on the circumstances, this may include:
- Your consent;
- Processing necessary to perform a contract with you;
- Taking steps at your request before entering into a contract;
- Compliance with a legal obligation;
- Protection of legitimate interests where permitted by law;
- Other lawful grounds provided by Georgian legislation.
Where processing is based on your consent, you may withdraw your consent where applicable.
Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
When Providing Personal Data Is Necessary
Some information may be necessary for us to provide a particular service.
For example, if you request a quotation, we may need your name, company information, email address, or telephone number to respond.
If you purchase a machine, we may need information such as your contact details, delivery information, and billing information to complete the transaction.
If you do not provide information that is necessary for a particular service, we may not be able to provide that service or complete the requested transaction.
Sharing Personal Data
Geotech does not sell your personal data as a business practice.
We may share personal data with trusted third parties where reasonably necessary to operate our business or provide products and services.
These may include:
Payment Providers
Payment providers may process information necessary to complete payments.
Delivery and Transportation Providers
We may provide necessary information to transportation, courier, logistics, or delivery companies to deliver your order.
Installation and Technical Service Providers
Where necessary, relevant information may be shared with authorized service providers or technical partners to provide installation, maintenance, repair, or warranty services.
Website and IT Providers
We may use third-party providers for:
- Website hosting;
- Website maintenance;
- IT services;
- Security;
- Email services;
- Analytics;
- Cloud services.
Professional Advisers
We may share information with professional advisers such as accountants, lawyers, auditors, or insurers where reasonably necessary.
Government and Legal Authorities
We may disclose personal data where required or permitted by applicable law, including to government authorities, courts, law-enforcement authorities, tax authorities, or regulatory bodies.
International Data Transfers
Some of our service providers, manufacturers, technology providers, or business partners may operate outside Georgia.
Where personal data is transferred outside Georgia, Geotech will take reasonable measures to ensure that such processing and transfers comply with applicable data-protection requirements.
Where required by law, appropriate safeguards will be used for international data transfers.
Cookies
Our website may use cookies and similar technologies.
Cookies may be used to:
- Make our website function properly;
- Remember preferences;
- Improve website performance;
- Understand website traffic;
- Analyze how visitors use our website;
- Improve our services;
- Support marketing activities where permitted by law.
You can manage or disable cookies through your browser settings.
Please note that disabling certain cookies may affect some website functionality.
Analytics
We may use analytics tools to understand how visitors interact with our website.
Analytics information may include:
- Pages visited;
- Time spent on pages;
- Device information;
- Browser information;
- Approximate location;
- Referral information;
- General website interaction.
Analytics providers may process information according to their own privacy policies and applicable agreements with Geotech.
Marketing Communications
Where permitted by applicable law, Geotech may send you information about:
- New machines;
- New products;
- Laser equipment;
- CNC equipment;
- Industrial automation;
- Promotions;
- Special offers;
- Training;
- Events;
- Technical services;
- Company updates.
You may unsubscribe from marketing communications at any time.
Even if you unsubscribe from marketing communications, we may continue sending necessary communications concerning an existing order, delivery, warranty, service request, or other business relationship.
Data Security
Geotech takes reasonable technical and organizational measures to protect personal data against:
- Unauthorized access;
- Unauthorized disclosure;
- Loss;
- Destruction;
- Alteration;
- Misuse.
Access to personal data is limited to individuals who reasonably need the information for legitimate business purposes.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
How Long We Keep Personal Data
We retain personal data only for as long as reasonably necessary for the purposes for which it was collected.
The retention period may depend on:
- The purpose of processing;
- Our relationship with you;
- Orders and contracts;
- Warranty obligations;
- Service records;
- Accounting and tax requirements;
- Legal obligations;
- The establishment or defense of legal claims.
When personal data is no longer required, we may delete, anonymize, or securely dispose of it unless a longer retention period is required or permitted by law
Your Personal Data Rights
Under applicable Georgian data-protection legislation, you may have rights regarding your personal data, including, where applicable, the right to:
- Request access to your personal data;
- Request correction of inaccurate or incomplete data;
- Request deletion of personal data where legally applicable;
- Request restriction of processing where legally applicable;
- Object to certain processing;
- Withdraw consent where processing is based on consent;
- Exercise other rights provided by applicable Georgian law.
The Georgian Law on Personal Data Protection provides data subjects with rights concerning their personal data and provides mechanisms for complaints and appeals.
To exercise your rights, please contact us using the information provided below.
We may need to verify your identity before processing certain requests.
Third-Party Websites
Our website may contain links to third-party websites, including:
- Manufacturers;
- Software providers;
- Payment providers;
- Social-media platforms;
- Business partners;
- Other external websites.
Geotech is not responsible for the privacy practices, content, or security of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
Children's Privacy
Our website and services are primarily intended for businesses, professionals, and adult users.
We do not knowingly collect personal data from children in circumstances where such collection is prohibited by applicable law.
If you believe that a child has provided personal data to us improperly, please contact us.
Changes to This Privacy Policy
Geotech may update this Privacy Policy from time to time to reflect changes in:
- Our business;
- Our website;
- Our services;
- Technology;
- Legal requirements;
- Data-protection requirements.
When changes are made, we will update the “Last Updated” date at the beginning of this Privacy Policy.
We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy, want to exercise your personal-data rights, or have a privacy-related complaint, please contact us:
Geotech Group LLC
შპს ჯეო ტექ
Address:
16 Petre Iberis Street
Tbilisi 0159, Georgia
Email: sales@geotech.ge
Email: info@geotech.ge
Phone: +995 595 90 60 99
Phone: +995 591 08 24 38
Governing Law
This Privacy Policy is intended to operate in accordance with the applicable laws of Georgia, including the Law of Georgia on Personal Data Protection, as amended from time to time.
Nothing in this Privacy Policy is intended to limit any rights or protections that cannot legally be excluded under applicable law.
Governing Law
This Privacy Policy is intended to operate in accordance with the applicable laws of Georgia, including the Law of Georgia on Personal Data Protection, as amended from time to time.
Nothing in this Privacy Policy is intended to limit any rights or protections that cannot legally be excluded under applicable law.